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FAQ

Frequently Asked Questions

Find answers to common questions about 1 OAK MLS. Can't find what you're looking for? Send us a message above.

Getting Started

Once you provide your branding assets and MLS credentials, typical setup takes 1-2 business days. Actual timing depends on MLS data availability and any custom domain configuration.

You'll need active MLS membership with a participating board, your brokerage logo and brand colors, and optionally a custom domain. We handle all the technical setup including MLS data integration, search configuration, and hosting.

In our 30-minute demo, we'll show you a live example of a 1 OAK MLS site, discuss your specific needs and MLS market, answer any questions you have, and outline next steps if you decide to proceed.

MLS Integration

We integrate with MLS boards through Bridge Interactive, which provides access to many major markets nationwide. Currently we're focused on Florida markets (Miami Realtors, BeachesIDX, etc.) with expanding coverage. Contact us to check availability for your MLS.

Listings sync automatically based on your chosen schedule, with options ranging from hourly to daily updates. New listings, price changes, status updates, and photo changes appear on your site based on your sync settings. You can also trigger manual syncs at any time.

We provide built-in compliance tools that display MLS disclaimers, data attribution, and broker credit on your pages. You configure the specific text and logos required by your MLS board, and we ensure they appear consistently across your site. MLS requirements vary, so we recommend verifying compliance with your board.

Pricing & Billing

Everything is included in one plan: full MLS listing display, automatic sync, mobile-optimized design, custom branding, custom domain, SSL hosting, lead capture forms, and email notifications. No feature gating or upsells.

No long-term contracts required. Monthly plans include a one-time $299 setup fee that covers MLS integration, branding configuration, and launch — waived when you choose annual billing. Cancel your subscription anytime — no cancellation fees.

We don't offer free trials due to the MLS integration complexity, but our demos give you a comprehensive look at all features. We offer a 30-day satisfaction guarantee on your first subscription payment — if you're not satisfied, contact us within 30 days for a full refund. See our Terms of Service for details.

Customization

Yes. You can connect your own domain (e.g., listings.yourdomain.com or yourbrand.com). We provide DNS configuration instructions, and SSL certificates are provisioned automatically once DNS is properly configured.

You have full control over colors, typography, logos, and content. The site automatically adapts to your brand palette. For more extensive customization, we offer custom development services.

Yes. You can invite team members with different permission levels. Each person gets their own login with access to features based on their assigned role.

Still have questions? We're here to help.

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